SOL
WhereAnywhere
WhenAny date

Support

Contact Us

Reach SOL for guest support, host onboarding, partnerships, press, or safety concerns.

General support

Email support@soltravel.example for booking questions, host follow-ups, profile issues, or trip planning help.

Host and partnerships

Email hosts@soltravel.example with your location, experience type, operating season, capacity, and sample itinerary.

Urgent safety

If there is an emergency in progress, contact local emergency services first. Then notify SOL through your trip thread when safe to do so.

References used for this draft

Airbnb Help: contacting hosts and in-platform messagingAirbnb Help: safety tips for interacting with othersGSTC Standards overviewIncredible India: Travel for LiFEFTC consumer privacy guidanceOECD privacy principlesU.S. DOT aviation refunds guidance